Terms and Conditions
1.1 Please read these Terms and Conditions carefully and make sure that you understand them before you book. Kindly note our cancellation policy and liability. We recommend that you print a copy of these Terms and Conditions for future reference.
1.2 These Terms and Conditions govern the agreement between Substribe Ltd. a company registered in England under company registration number 11460392, with its registered office at 10 Pipkin Drive, Buntingford, Hertfordshire, SG9 9FU and VAT number GB 300860149, ("we", "us" and/or "our") and the delegate named on the Booking Form ("you" and/or "your") (together, the "Parties") in connection with your purchase of a ticket for, and attendance at, the event specified in the Booking Form (the "Event").
1.3 Where there is inconsistency, conflict or ambiguity between the Terms and Conditions and any terms and conditions stated on the Booking Form, these Terms and Conditions shall apply.
1.4 Only make the booking when you are satisfied that you have all the information you require to commit to attending.
2. BOOKING AND PAYMENT
2.1 To purchase a ticket for an Event, you must submit the relevant booking form, and ensure the information you provide is accurate, especially your contact details so that we can contact you from time to time and in accordance with these Terms and Conditions).
2.2 Submitting a Booking Form forms an offer by you to purchase a ticket from us for the Event in accordance with the Ticket Terms and Conditions. The Ticket Terms and Conditions shall apply to the booking of all Event tickets to the exclusion of all other terms and conditions.
2.3 We will confirm receipt of your Booking Form, however we reserve the right not to accept your offer to purchase a ticket from us, and your offer shall not be deemed accepted by us until you have received a booking confirmation from us. The Ticket Terms and Conditions are binding on both Parties from that point on.
2.4 Following confirmation of your booking we will issue you with an invoice for the full price of your Event ticket (as set out on your Booking Form, plus VAT as applicable) (the "Fee"). The Fee must be paid, in clear funds and in accordance with the instructions set out in the invoice, within 14 days of the date of the invoice or no later than 30 days before the date of the Event, whichever is earlier. The Fee covers your entry for the duration of the Event only, it excludes all travel, accommodation, insurance and other costs (all of which must be arranged and met by you).
3. ATTENDANCE AT THE EVENT
Compliance with instructions and regulations
3.1 Whilst attending the Event you will comply with: 3.1.1 all applicable law, including (but not limited to) all health and safety legislation and requirements; 3.1.2 all instructions given by us or on our behalf; and 3.1.3 the terms and conditions of the Event venue
Safety and security
3.2 You are responsible for ensuring your own safety and security whilst attending the Event. Save as set out at Clause 5.1, we shall not be liable for any loss or damage suffered by you.
Filming and photography
3.3 We may choose to photograph, film, broadcast or record the Event and use your name, voice, image.
3.4 We are unable to permit you to photograph, film, broadcast or record the Event.
3.5 We reserve the right to refuse you entry to the Event, or subsequently remove you from the Event, where you fail to comply with the Terms and Conditions.
4. AMENDMENTS, CANCELLATION AND POSTPONEMENT
No cancellation by you
4.1 You shall not be entitled to cancel your booking or receive a refund of the Fee at any time, except for provisions made in 4.3 and 4.4, whether under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 or otherwise.
No change in delegate
4.2 In the event that you are unable to attend the Event, you shall not transfer your booking to anyone else. Amendments to the Event
4.3 We may, at our sole discretion and without liability to you, make changes to the Event timings, schedule and/or location (provided that any change in location shall be within a reasonable distance of the location previously advertised). Any change in the Event date(s) shall be subject to Clause 4.3 or 4.4, as applicable. Cancellation or postponement of the Event for reasons outside of our control
4.4 In the event that it is necessary to cancel or postpone the Event as a result of any reason outside of our control (as decided by us in our sole discretion): 4.4.1 we will endeavour to arrange a replacement Event and, in such circumstances, your booking and the Ticket Terms and Conditions shall apply to such replacement Event; or 4.4.2 in the event that a replacement Event is: (a) not confirmed within 90 days of the date of cancellation; (b) scheduled to take place in a location which is not within a reasonable distance of the location of the cancelled or postponed Event, we will refund you the amount of the Fee. You acknowledge that such refund shall constitute your sole remedy, and our only liability to you, in such circumstances. Cancellation or postponement for any other reason
4.5 In the event that it is necessary to cancel or postpone the Event as a result of a reason not covered by Clause 4.3, we will refund you the amount of the Fee. You acknowledge that such refund shall constitute your sole remedy, and our only liability to you, in such circumstances.
5.1 Nothing in the Ticket Terms and Conditions shall exclude or restrict our liability to you for death or personal injury resulting from our negligence, the negligence of our employees in the course of their employment, or any other liability which cannot be excluded by law.
5.2 Under no circumstances shall we be liable to you for any indirect or consequential costs or losses suffered by you, whether in contract, tort or otherwise. Indirect costs and losses shall include (but not be limited to) any loss of anticipated profits, savings, business or opportunity and loss of publicity.
5.3 The views expressed by any speakers at the Event are their own. We shall not be liable for the views, acts or omissions or any such speaker or any other attendee at the Event. Any information given or distributed as part of the Event shall not constitute advice and should not be relied upon.
5.4 Subject to Clause 5.1, our maximum aggregate liability in contract, tort, or otherwise (including any liability for any negligent act or omission) howsoever arising out of or in connection with the performance of our obligations under the Ticket Terms and Conditions shall be limited to a sum equal to the amount of the Fee.
5.5 You shall indemnify us and keep us indemnified from and against all claims, damages, losses, costs (including, without limitation, all reasonable legal costs), expenses, demands or liabilities arising out of or in connection with any breach by you of the Ticket Terms and Conditions.
5.6 You and the organisation specified on the Booking Form (if any) shall be jointly and severally liable for performance of your obligations in accordance with the Ticket Terms and Conditions, and you hereby warrant and represent that you have all necessary authority, consents and approvals to bind such organisation (if any) to the extent set out in this Clause 5.6.
7. DATA PROTECTION AND USE OF INFORMATION
7.1 We will make reasonable use of any personal data you provide to us in connection with your registration and attendance at the Event
7.3 In addition, booking means that your name and organisation will be included on a delegate list, which will be available to all attendees at the Event.
7.4 You may withdraw your consent to us sharing your information as set out in clause 7.3 by contacting us, and in that event we will no longer share your information in the manner set out at clause 7.3 where you have withdrawn your consent. You acknowledge that this will not affect or undo any instances were we have already lawfully shared your information prior to you withdrawing your consent.
7.5 Where a Booking Form is completed on behalf of another, the person completing the Booking Form warrants that he/she has the authority to do so and also accepts that it is their responsibility to ensure that information about our use of the attendee's information is provided to them. 7.6 Following the Event, we may contact you to seek your feedback on the Event in order to help us improve and plan other events in the future.
8.1 The Ticket Terms and Conditions constitute the entire agreement between the Parties and supersede and extinguish all previous agreements, promises, assurances, warranties, representations and understandings between the Parties, whether written or oral, relating to its subject matter. Assignment
8.2 We may transfer our rights and obligations under the Ticket Terms and Conditions to another organisation, provided that this will not affect your rights or our obligations to you. You may not transfer, assign, sub-licence, sub-contract, divest or otherwise deal with your rights or obligations under the Ticket Terms and Conditions. Third party rights
8.3 The Ticket Terms and Conditions are personal to the Parties, and no third party shall have any rights, including under the Contracts (Rights of Third Parties) Act 1999, to enforce the same. Waiver
8.4 No failure or delay by us in exercising any right or remedy provided under this the Ticket Terms and Conditions or by law shall constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict our further exercise of that or any other right or remedy. No single or partial exercise of such right or remedy shall prevent or restrict our further exercise of that or any other right or remedy. Severance
8.5 If any provision or part-provision of the Ticket Terms and Conditions is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this Clause 8.6 shall not affect the validity and enforceability of the rest of the Ticket Terms and Conditions. Rights and remedies
8.6 The rights and remedies provided under the Ticket Terms and Conditions are in addition to, and not exclusive of, any rights or remedies provided by law.
9. APPLICABLE LAW AND JURISDICTION
9.1 These Terms and Conditions, their subject matter and their formation, are governed by English law.